Contact Us

Online Ticket Store Questions
Assistance with items related to the Online Ticket Store only.
Phone: 1-407-224-7840
Email: onlinestorehelp@universalorlando.com
Universal Orlando Resort Guest Services
Theme park hours and information, general guest services, and more
Phone: 1-407-363-8000
Email: guestservices@universalorlando.com
Universal Orlando Resort Annual Pass Sales and Service
Annual Pass questions and support
Phone: 1-866-Pass-4-Fun
Email: annualpass@universalorlando.com