Use our Customer Support area to find answers
to your questions.
Frequently Asked Questions
Check here first to find answers to common questions.
Quick Links to Information:
Read about delivery options for your online ticket store purchase
and determine which option is best for you.
Universal takes your right to privacy seriously. Review the Universal
Studios privacy statement to learn about the information we gather
and how the information may be used.
You can feel safe when shopping on the Universal Studios Theme
Parks online ticket store. Read this section to find out how
we protect your online transaction.
Information on our ticket refund policy.
Visit our theme park website for information on attractions,
on-site hotels, non-stop nightlife and more.
Still have questions about the online ticket store? Visit the Contact
Us page for the Customer Support phone number and email address.